AI already tells your medicine’s story. Know it. Act on it.
ceel.ai shows Medical Affairs, Brand and Market Access teams what AI tells physicians and patients about their medicine, where it departs from the label and evidence, and what to do next.
“Diarrhoea on Talvirex is a reason to stop treatment. The SmPC says it can usually be managed.”
AI is already part of the conversation about treatment. Most brands cannot see which story it tells, or act on it.
- 61%of physicians in DACH use AI tools several times a week or dailySource: FOMF survey, 2026
- 1 in 4ChatGPT users ask a health question every weekSource: OpenAI, January 2026
- 40M+people worldwide ask ChatGPT health questions every daySource: OpenAI, January 2026
- 14%of recent US users of AI for health say its advice led them to skip a doctor’s visitSource: West Health-Gallup, April 2026
What you can do
From narrative to action.
Make sure what AI says is safe.
Catch answers that depart from your label and route them to pharmacovigilance and medical review. Governance Shield →
Equip your field force.
Brief Medical and the field on what physicians hear from AI, step by step. Treatment Journey →
Ground answers in trusted evidence.
Know which evidence carries each step, and close the gaps where guidelines and peer-reviewed data are missing. Publication Planning →
Shape the narrative.
Find where your story diverges, and answer it with clear, evidence-based communication. Treatment Journey →
Make your launch land.
See how new data and congress results come through from day one, before the story sets. Congress Echo →
Treatment Journey
Same question, different model, different story.
Every step of the treatment journey gets a score, by model and against each competitor.
Next step
Pick the step and competitor to address first.
Gemini 3.6 Flash favours Talvirex on safety in 88% of comparisons. GPT-6.1 Sol calls it a tie.
Congress Echo
See whether your congress data reaches the conversation.
Your questions run on every model, twice a day, from a week before the congress to a week after.
Next step
Follow up where your new data does not come through.
of citations lead to the abstract only. The full paper is behind a paywall.
Publication Planning
Know what to publish, and where.
See which publications drive the narrative at each step, the journals behind them and the authors AI cites most.
Next step
Prioritise topics, journals and KOLs for your next publications.
Governance Shield
Know what AI says about safety, before it scales.
Safety statements and switching advice in AI answers, checked against your SmPC.
Next step
Route flagged statements to pharmacovigilance and medical review.
- Not supported by SmPC“Photosensitivity is a common side effect of Talvirex.”9% of answers · 2 models
- Wrong citation“No liver monitoring is needed on Talvirex.”Cited to the phase 3 trial, which reports elevated liver enzymes
- Stopping advice12 answers advise stopping Talvirex without a referral.Patient persona · side effects
Method
Where does AI get our medicine’s story wrong, and what do we do about it?
No prompts to write, no manual tracking. ceel.ai does the heavy lifting, so your teams can focus on the actions. Fully transparent, fully traceable.
- 01PersonasPhysicians, patients and caregivers, by country and language.
- 02The treatment journey as a conversationQuestions generated per persona. You choose where the conversation starts.
- Symptoms to diseaseHow symptoms are linked to the disease, and when to see a doctor.
- Treatment optionsWhich treatments AI recommends, and where your medicine fits.
- AlternativesWhat else physicians and patients could choose instead.
- Head-to-headHow your medicine compares with named competitors.
- Side effectsWhat AI says about safety, tolerability and managing side effects.
- Clinical evidenceWhich trials and data AI cites, and how it describes them.
- 03Monitored over timeShare of answer, narratives and time to AI, across leading models.
- 04Checked and acted onAgainst label and evidence, into actions per team.
- Label, per country
- Clinical evidence
- Cited sources
AI tells patients to stop Talvirex for diarrhoea. The SmPC says manage it.
- Source
- 2023 patient forum thread
- Action
- Publish a plain-language side-effect guide.
Norbisan is named first choice in 4 of 5 answers in Germany.
- Source
- 2022 guideline summary
- Action
- Update the HCP site with the 2026 guideline.
AI says Talvirex is not reimbursed in France. That changed in 2025.
- Source
- 2023 payer news article
- Action
- Publish the reimbursement decision on the French site.
Conversations, not prompt lists
The treatment journey is modelled as the conversation a physician, patient or caregiver has with AI, from first symptoms to clinical evidence, in their country and language. You choose where it starts, for example at treatment options for physicians. ceel.ai generates the questions, so nobody has to write or maintain prompts.
Monitored over time, with alerts
Leading models answer these conversations on an ongoing basis. Follow share of answer and narratives over time, and set alerts for what matters, such as a drop in one country. For each new publication or claim, see when it reaches AI answers and how long it takes.
Where the story breaks, and what to do
Every answer is checked against your label in each country and the evidence. You see the step where the story of your medicine breaks, and get concrete actions for Medical Affairs, Brand and Market Access, each traced to its evidence.
A cited source shows what a model referenced, not what shaped its answer. Findings describe AI outputs and go through your medical, legal and regulatory review.
FAQ
Questions pharma teams ask.
What do ChatGPT and other AI models tell physicians and patients about our drug?
ceel.ai asks leading AI models the questions your audiences ask, as simulated physicians, patients and caregivers in their country and language. You see which narratives the answers tell about your medicine, which evidence they cite and where they diverge from your key messages.
How does AI compare our medicine with competitors?
Treatment Journey scores each step from first symptoms to clinical evidence and compares your medicine with each competitor on nine dimensions, such as efficacy, safety and access, model by model.
How can we check whether AI safety statements match our SmPC?
Governance Shield compares safety statements in AI answers with your SmPC and flags off-label mentions, blind spots and advice to stop or switch treatment. Flags are candidates for pharmacovigilance and medical review, not confirmed errors.
Does our congress data show up in AI answers?
Congress Echo asks your questions on every model twice a day, from a week before the congress to a week after. You see whether and when new data appears in the answers, and which sources carry it.
Which publications, journals and authors shape AI answers in our indication?
Publication Planning resolves every cited link to its publication, with journal, authors and access level, for each step of the treatment journey. A citation shows what a model referenced, not what shaped its answer.
Is ceel.ai an SEO or GEO tool?
Not in the classical sense. SEO and GEO tools track a list of individual prompts that someone has to define and maintain. ceel.ai doesn’t. It automatically fans out questions along the treatment journey, from diagnosis and treatment choice to side effects and clinical evidence, asked the way physicians, patients and caregivers ask them. Nobody on your team has to write prompts or guess what will be asked. Built for Medical Affairs, Brand and Market Access, ceel.ai checks the answers against your label in each country and your evidence, and turns the findings into concrete actions per team.
Does ceel.ai change what AI models say?
No, and we don’t try to. ceel.ai shows what AI models say about your medicine and where it departs from your label or evidence. Then we give your teams concrete, evidence-based actions for safer, on-label narratives, matched to your indication and the medical needs of your audiences. Every action goes through your medical, legal and regulatory review.
How do we start?
Most teams start with a workshop or a Proof of Value for one indication, two personas and two countries, and move to the full platform once the value is clear.
Security
Built for regulated teams.
Medical, regulatory and compliance teams need to know how their data is handled. Our controls, policies and audit status are published in the Trust Center.
GDPR
EU compliant
SOC 2 Type II
Audit in progress
See where your narrative stands, and what to do next.
A 30-minute walkthrough with your indication, your competitors and your audiences.
